How to pay

• ·Credit or debit card — Visa, Mastercard, American Express and most major networks, entered on Stripe’s secure payment page.
• ·Link by Stripe — if you have used Link before, it can fill your saved card for you.

These are the only two ways to pay right now. We do not yet take mobile money, bank transfers or PayPal — if we add one, it will appear here and on the checkout page first. Prices are shown in US dollars; your bank converts to your own currency at its own rate, which may add a small fee on its side.

• ·Check the card is enabled for online and international payments — many banks ship cards with these off, and their app usually has the switch.
• ·Try another card if you have one; debit cards are declined for online cross-border use more often than credit cards.
• ·Your bank may text or app-prompt you to approve the charge — approve it and try once more.
• ·If it still fails, nothing has been charged. A charge only happens when Stripe shows you the confirmation page.

Your report is generated and emailed to the address you gave at checkout, usually within about ten minutes. The email contains a protected link — if it does not arrive, check spam first, then use the resend my report link page or write to support.

Every report carries a 14-day correction guarantee: if a fact in your report is wrong, tell us and we fix the data and regenerate your report free. If a correction is not possible, we refund. The full policy is in the terms.